Silver Kachina Studio Logo - FAQ Silver & Turquoise Jewelry

Frequently Asked Questions

Do you use real turquoise?

Yes. All of our turquoise is authentically sourced from Arizona mines and carefully selected for its color, character, and natural beauty. No imitation stones or composites are used.

Is your jewelry handmade?

Absolutely. Every bolo tie, buckle, bracelet, and earring is handcrafted by John Larson in our Arizona studio using traditional silversmithing techniques. We do not mass-produce or outsource.

What type of silver do you use?

We work exclusively with .925 sterling silver known for its durability, beauty, and quality. Every piece is stamped where appropriate.

How should I care for my silver and turquoise jewelry?

See our Care & Maintenance page for detailed instructions on preserving the beauty of your jewelry. Silver and turquoise require thoughtful, gentle care to maintain their natural beauty.

Do you accept custom orders?

At this time, custom work is limited. Feel free to contact us with your idea, and if it aligns with our style and craftsmanship, we’ll gladly discuss possibilities.

Do you ship outside the United States?

Currently, we ship within the United States only.

What is your return policy?

Please review our Shipping & Returns page for full details. Because each item is handcrafted, we handle returns thoughtfully and on a case-by-case basis.

How can I contact you?

You can reach us directly through our Contact Page. We're happy to answer questions about our work, your order, or care recommendations.